Privacy Policy | Midicon

1. Information We Collect

We may collect information from and about you in a few ways:

a. Information You Provide Voluntarily

When you interact with us — by registering for Midicon, subscribing to updates, making purchases, participating in surveys, submitting content, or joining our community, we may collect:

Name
Contact information (email address, phone number, mailing address)
Demographic details (age, gender, professional title, employer, industry)
Payment information (when purchasing event tickets or products)
Media submissions (photos, videos, testimonials)
Any additional information you choose to provide

b. Information Collected Automatically

We may automatically collect non-personal information through:

Cookies and Tracking Technologies: We use cookies, web beacons, pixels, and other tracking technologies to improve functionality, personalize your experience, and analyze website traffic.
Device and Usage Information: Including IP address, browser type, operating system, device identifiers, referring URLs, and pages viewed.
Analytics: We use tools like Google Analytics to understand how visitors interact with the Site and to improve our services.

You can manage cookie preferences through your browser settings.

c. Information from Third Parties

If you access Midicon via a third-party platform or link, such as social media sites, those platforms may share certain information with us subject to their own privacy policies.

2. How We Use Your Information

We use your information to:

Provide, personalize, and improve the Midicon experience
Process registrations, purchases, and communications
Send event updates, marketing communications, and newsletters (you may opt out at any time)
Respond to inquiries and provide support
Analyze website usage and trends to enhance functionality
Administer contests, promotions, surveys, and community activities
Comply with legal obligations and enforce our policies

We only use your personal information for the purposes for which we collected it, unless reasonably necessary for another compatible purpose.

3. How We Share Your Information

We do not sell your personal information. We may share your information as follows:

Service Providers: With trusted vendors that support our operations (e.g., payment processors, event platforms, email marketing services, shipping carriers).
Analytics Providers: To help us understand user behavior and improve experiences.
Event Partners and Sponsors: If you attend a Midicon event, your basic information may be shared with event sponsors (with your consent).
Legal Requirements: To comply with legal processes or respond to lawful requests by public authorities.
Business Transfers: If Midicon undergoes a merger, acquisition, or asset sale, your information may be transferred to the new entity.

If you post information publicly, such as in community forums, social media, or event activities, that information may be visible to others.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

We retain your information only as long as necessary for the purposes described in this Policy, or as required by law.

5. International Users

Midicon is based in the United States, and your information will be stored and processed in the U.S. If you are accessing our Site from outside the U.S., you understand that your information may be transferred to, stored, and processed in the U.S. or other jurisdictions.

If you are located in the European Economic Area (EEA), United Kingdom (UK), or other regions with data protection laws, you may have additional rights described below.

6. Your Rights and Choices

Depending on your location, you may have rights under data protection laws, including:

Right to Access: Request a copy of the personal information we hold about you.
Right to Correction: Request that we correct inaccurate information.
Right to Deletion: Request deletion of your personal information.
Right to Object/Restrict Processing: Limit how we use your data.
Right to Data Portability: Receive your personal information in a portable format.

You can submit privacy requests by contacting us at privacy@themidicon.com.

California Residents: If you reside in California, you also have rights under the California Consumer Privacy Act (CCPA): you have the right to know what personal information we collect, use, and disclose; the right to delete your personal information; the right to opt-out of the sale of your personal information; and the right to non-discrimination for exercising your rights. We do not sell your personal information. To exercise your rights, contact us at privacy@themidicon.com. We will respond to verifiable requests within 45 days.

7. Children’s Privacy

Midicon is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

8. Updates to This Policy

We may update this Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last Updated” date at the top. We encourage you to review this Policy periodically.

9. Governing Law

This Policy is governed by the laws of the State of New York, without regard to conflict of laws principles. Any disputes relating to this Policy will be resolved in the courts of the State of New York.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:

Midicon, a division of LUMAA Live LLC
Email: hello@themidicon.com

11. Photography & Video

By attending Midicon, you acknowledge and agree that photography, audio, and video recording may occur. These materials may be used by LUMAA Live LLC and Midicon for promotional, marketing, educational, or archival purposes across print, digital, and social media platforms.